|
Warranty Policy for Miglia Branded Products
The Company warrants your hardware product against any defect in material and workmanship, under normal use, for the designated warranty period. The warranty becomes effective from the date of purchase by the end user, a copy of the purchase receipt will be needed to prove date of purchase.
If the product is found to be defective within the warranty period, The Company will, at its sole option, repair or replace the defective product.
The Company will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions.
This warranty is void if:
- The product was operated or stored in abnormal use or maintenance conditions.
- The product was repaired, modified or altered or undergone attempted repair by non-authorized personnel, unless The Company has authorized such repair, modification or alteration.
- The product was damaged, abused or misused
- The product was installed without following the supplied installation instructions.
- The serial number of the product is defaced, modified or missing.
- The Warranty Void; seal on the casing has been modified, removed or broken.
The decision of The Company shall be final and binding with regards to the condition of product return and eligibility of repair or replacement.
Software Products
Software Products are covered specifically for defective media or manuals only, for a 14 day period. The software license you acquired cannot under any circumstance by transferred back to The Company . The Company does not warrant or represent that third-party software or hardware will function error-free when used in conjunction with its products.
How to obtain warranty service
To obtain warranty service, within 30 days of the date of purchase, please contact the retailer from whom you made your purchase. To obtain warranty service, after 30 days of the date of purchase contact our Technical Support Service. A proof of purchase will be required to confirm that the product is still under warranty. Should Technical Support diagnose a fault on your product, a Return to Manufacturer Authorization (RMA) number will be issued to you. All products returned to The Company must be securely packaged in their original box and shipped at the customer cost inclusive of any requested documentation. Return shipment of repaired or replaced product will be covered by The Company .
Any product returned without an RMA number issued by Technical Support Service will be refused.
How to contact Miglia
To contact our Technical Support, please use the appropriate Technical Case form found under http://www.Miglia.com/Support/
|