Updated: 2007.07.26

Before contacting us...

Some answers you may find useful!

Q: Will AlchemyTV DVR run in a PowerMac G5 or Mac Pro with PCI-Express ports?
A: No.

Q: Will you release a version of AlchemyTV DVR compatible with PCI-Express ports?
A: We do not exclude anything but do not comment on unreleased products...

Q: My serial number does not work.
A: The serial number for the software is located on the CD sleeve. If this serial number does not work, please enter it in the support contact form and we will check it for you. Additional information about serial numbers can be found here.

Continue to the support contact form